What happens when field service truly goes digital?
Energie 360° digitalised its field service together with OPUSm and SAP Field Service Management. An open, real-world report: fewer calls and less paper, more clarity in everyday operations.
What actually happens when field service runs digitally in everyday operations? Not as a project on paper, but in concrete day-to-day work – in planning, in dispatching and out at the customer site.
Digitalisation at Energie 360°
Energie 360° did exactly that – together with OPUSm and SAP Field Service Management. The exciting part is less the software itself than what changed behind the scenes: fewer phone calls back and forth, fewer slips of paper that disappear somewhere. More clarity for the people on site and in the office – and overall simply less friction in everyday work.
Real experience, not a glossy story
In a workshop, Energie 360° openly shows what this journey looked like: from the first challenges through go-live to running operations today. Not a glossy story, but genuine experience from practice. As part of "Road to Value" together with SAP, that is exactly the focus – how field service management really works once it lands in everyday operations.
Join us live
If you would like to see what such a transformation looks like in practice, you are warmly invited. Participation in the workshop is free of charge.
OPUSm
Ralph Sonderegger
