Fragmented service processes
Service orders, spare parts, technician scheduling and customer communication run in separate systems. That costs time, creates errors and makes scaled growth hard.
Competence earning trust.
Service excellence. Reliably at world-class level.
SAP FSM, Asset Management, Service Cloud — from strategy to worldwide rollout.
SAP Field Service & Asset ManagementS/4 HANA ServiceSAP BTP / CPIOPUS Extension SuiteSAP Service CloudExpense Management
Discover01Challenges
What we solve — and why it is harder than it sounds.
Service processes in the SAP ecosystem are complex. To make real progress you need more than an implementation partner.
SAP migration under time pressure
The move from ECC to S/4HANA Service is inevitable. Tackle it without a deep service focus and you risk data loss, broken processes and a go-live that is not really one.
Global rollouts, local complexity
International service networks must be run consistently — while still reflecting local requirements, languages and legal rules. Standard solutions fail exactly here.
Integration gaps between SAP products
SAP FSM, Service Cloud, S/4HANA Service and BTP do not talk to each other on their own. Without clean integration you get data silos, manual workarounds and invisible process costs.
02Solutions
Service excellence in the SAP ecosystem — from strategy to worldwide rollout.
03References
Trust built on results.
Voices from joint projects — service, IT and project leads on working with OPUSm.
01 / 10
A thoroughly successful project! OPUSm delivered our project on time and on budget — professional, solution-oriented and collaborative. Challenges were resolved in no time. We would work with them again any day!
Andy AgamemnonFSM Project Lead · SVTI KIS 
50+Projects delivered
12+Countries worldwide
2014SAP specialist since
A selection of our references
04Why OPUSm
Two words we measure ourselves against — every day.
At OPUSm we are convinced: outstanding SAP service projects are not built on technology alone — they are built on competence and trust.
Expertise & experience
Competence.
The unique combination of broad and deep expertise: our consultants bring years of experience in SAP Service, SAP Field Service Management and the business processes behind them. They know more than the software — they know our customers’ challenges and the best practices from countless successful projects.
- 01
Deep SAP service focus
SAP Service Management exclusively — FSM, Asset Management, S/4HANA Service, Service Cloud, BTP/CPI. No generalists. No mixed bag.
- 02
Our own products. A real edge.
The OPUS Extension Suite extends SAP FSM where the standard stops. No workarounds, no ad-hoc custom development — proven product solutions instead.
Integrity & reliability
Earning Trust.
Not a marketing promise, but the result of how we act every day: trust grows from honesty, reliability and a clear focus on our customers’ goals. It is the foundation of every long-term partnership.
- 03
Fast, clean, sustainable
On time, at high quality and at predictable cost. Since 2014 we have proven this project after project.
- 04
Partnership, not a project gig
We implement while thinking one step ahead. We know our customers over years — and their processes better than any external consultancy.
From the very first conversation — at the latest in a system demo or concept workshop — our customers experience this value: field-proven solution approaches, innovative ideas and best-practice know-how that goes far beyond implementing a piece of software.
- SAP specialist since
- 2014
- SAP Partner
- ✓
- Own extensions
- ✓
- Projects delivered
- 50+
Professional excellence, openness, personal commitment and a relentless focus on project success — the foundation of what matters most to us: our customers’ trust.
Competence. Earning Trust.— that is what OPUSm stands for.
05Contact
Book a conversation.
No form. Direct contact — as simple as possible.
CHSwitzerland · Zurich, Switzerland
Ralph Sonderegger
Technoparkstrasse 1, 8005 Zürich
+41 79 40 66 888
OPUSm AG · Technoparkstrasse 1, 8005 Zürich, Switzerland