Road to Value Zurich 2026: digitalisation with real value

This morning, together with Energie 360° and many engaged participants, we hosted another successful stop of our Road to Value in Zurich.

Especially valuable was the open and honest field report by Alessio De Monaco, Head of Metering Operations at Energie 360°, on implementing and using SAP Field Service & Asset Management (FSA).

In focus: questions many companies are asking right now

• How does the digitalisation of service and maintenance processes succeed in practice?
• Which challenges have to be overcome on the way from manual, fragmented workflows to end-to-end digital processes?
• Which measurable improvements result for technicians, dispatching and the back office?

Key insights from the exchange

• Digitalising service and maintenance processes in practice
• Perspectives on the future of Field Service & Asset Management (FSA) and the FSA extensions presented by OPUSm
• Hands-on insights into concrete projects at Energie 360°

Important learnings

• The successful digitalisation of service processes shows how digitalisation can create real value.
• Field reports provide valuable orientation for companies on their transformation journey.
• Exchanging experience accelerates the implementation of lasting improvements.

Thank you, Zurich!

A big thank you to Energie 360° for their hospitality and to all participants for the many questions, discussions and the open exchange.

The consistently positive response confirms it: the demand for hands-on experience and concrete implementation examples in service and asset management is greater than ever. We are already looking forward to the next stops of the Road to Value!