Extension · Contracts

OPUS Contracts

Contracts and entitlements visible — exactly where dispatching happens.

OPUS Contracts brings contract data and entitlements into the SAP FSM job context: dispatchers and technicians see what has been agreed — before work is performed.

OPUS Contracts — Screenshot 1

The challenge

The contract lives in the ERP — but decisions are made in the field.

Dispatching cannot see which SLAs and response times apply to the job.

Work gets performed that is not covered by the contract at all.

Every contract check costs a round of questions — and therefore time.

Functionality

What OPUS Contracts delivers

01

Contract view in job context

Contract scope, SLAs and durations directly on the job — without switching systems.

02

Entitlements checked

Before work starts it is clear what the contract covers — and what can be billed.

03

Fewer queries

Technicians and dispatchers decide themselves — without a loop via the contract specialist.

A look inside

What it looks like

A look into the extension — screenshots are added continuously.

OPUS Contracts — Screenshot 1

OPUS Contracts — Overview

Installation

Installation guide

Step by step to a running extension — view it right in the browser or download the PDF.

The installation guide for OPUS Contracts is being finalised and will be available here shortly.

Until then, we accompany every installation personally.

See OPUS Contracts live?

A short demo says more than any feature list — directly with the people who build the extension.